For local orders, please allow 2-3 working days for most urban addresses. And allow an extra 2 days for rural delivery. For international orders please allow up to 2 weeks. At Kaiwaka Clothing we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer free returns within 30 days of purchase. Please note we do have a free repair service, for items that fall outside of the 30 day return.